Thermo Scientific™ GMP Certification in US, Verification wrt EN12469 Standard and Preventive Maintenance for Biosafety Cabinet (After Warranty)

GMP Service Plan - After Warranty (AW) (Part of the Regulatory Assurance Plans)

Overview

• For Biosafety cabinet after warranty coverage.
• Extends compliance, service reliability, and qualification consistency under GMP regulations.

Included Services

• Certification: In the United States, NSF 49 certification will be provided for BSC equipment, while in Europe, verification will be conducted in accordance with EN 12469 standards.
• Preventive maintenance: Routine inspections using standard procedures to ensure sustained equipment performance. Procedures include inspection, cleanup, worn part replacement, performance testing, and tuning.

Additional Benefits

• Priority enhanced support commitment - Next business day (NBD) in select locations.
• All-inclusive repair warranty and coverage including spare parts.
• Dedicated account coordinator for documentation support.
• 1 hr. consultation for compliance and service support guidance.
• Compliance document customization support.
• 50% discount on remote monitoring solutions and optional add-ons (e.g., extra temperature mapping, requalification).
• Unlimited access to E-learning.

Customer Outcomes

• Reduced lifecycle cost and enhanced equipment uptime.
• Long-term confidence in validated performance and audit readiness.